Refund policy

Refunds & Returns

We carefully check every order before shipping to make sure everything arrives in perfect condition.

At the moment, we don’t offer returns or refunds for items that are delivered in good condition. Please make sure to review product details, measurements, and photos carefully before placing your order. If you’re unsure about anything, feel free to reach out — we’re always happy to help before you purchase.

That said, we understand that exceptional situations can happen. If you believe your case requires special consideration, please contact us with your order number and full details. All requests are reviewed individually and we will always aim to be fair.

If a return is approved, the item must be sent back within 14 days of delivery. The item must be:

• Unworn
• Unused
• In original condition
• Returned in its original packaging

Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping method, as we cannot be responsible for lost return parcels.

Refunds are processed after the returned item has been received and inspected.

Once we receive and inspect the returned item, refunds are processed within 5–7 business days to the original payment method. Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Your message must include:

• Your order number
• Clear photos of the item
• Clear photos of the packaging

Once reviewed and confirmed, we will arrange a replacement or refund.

Claims made after 48 hours of delivery may not be accepted.

Damage caused after delivery or through normal wear is not eligible for refund.

If you have any questions, don’t hesitate to contact us .
Thank you for your understanding and support.